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Privacy Policy

PRIVACY POLICY

  1. Data Controller

This Privacy Policy has been prepared to explain the principles regarding the processing and protection of personal data collected through the Lunamora website.

Data Controller:

Cihat Toy (LUNAMORA)

Address: Donanmacı Mahallesi 1729 Sokak Aliye No:36 İç Kapı No:7 Karşıyaka / İzmir

Email: info@lunamora.com.tr

Phone: 0533 955 87 97

  1. Personal Data Collected

When you visit the LUNAMORA website or place an order, the following information may be collected:

  • First and last name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order information
  • IP address
  • Device and scanner information
  • Site usage and visitor information
  1. Purposes of Processing Personal Data

The personal data collected is processed for the following purposes:

  • Order taking and delivery
  • Payment processing
  • Providing customer support services
  • Managing return and exchange processes.
  • Fulfillment of legal obligations
  • Ensuring site security
  • Improving service quality
  • Improving user experience
  1. Storage of Personal Data

Your personal data will be securely stored for the periods specified in the applicable legislation.

Your data will be deleted, destroyed, or anonymized if the reasons requiring its processing no longer exist.

  1. Transfer of Personal Data

Personal data collected by LUNAMORA;

  • To cargo companies,
  • To payment institutions,
  • To accountants and financial advisors,
  • To the authorized public institutions and organizations,

Transfers may only be made for the purpose of fulfilling services or meeting legal obligations.

Apart from this, your personal data will not be shared with third parties.

  1. Cookie Policy

Our website uses cookies to improve user experience.

Cookies;

  • To improve site performance,
  • Remembering user preferences,
  • To ensure security,
  • Creating traffic analyses

It can be used for this purpose.

You can reject or delete cookies through your browser settings.

  1. Your Rights Under the Personal Data Protection Law (KVKK)

In accordance with Article 11 of the Law No. 6698 on the Protection of Personal Data;

  • To find out if your data is being processed,
  • Request information if it has been processed.,
  • To find out if it is being used for its intended purpose.,
  • Requesting the correction of incomplete or incorrectly processed data,
  • Requesting the deletion or destruction of data,
  • Claim compensation if you suffer damages.

You have rights.

To exercise these rights, you can contact us through the following communication channels.

  1. Communication

LUNAMORA

Email: info@lunamora.com.tr

Phone: 0533 955 87 97

Address: Donanmacı Mahallesi 1729 Sokak Aliye No:36 İç Kapı No:7 Karşıyaka / İzmir

Last Updated: June 2026